Terms of Service

Welcome to Heritage Ganga Ventures! By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Overview

Heritage Ganga Ventures (“we,” “our,” or “us”) provides natural and traditional products, including Desi Ghee, spices, flours, honey, and more. These Terms of Service govern your use of our website and services.

2. Use of Website

  • You must be at least 18 years old or have parental consent to use our website.
  • All information provided by you during registration or checkout must be accurate and up to date.
  • Unauthorized use of our website may result in termination of your access.

3. Products and Pricing

  • All products are subject to availability. We reserve the right to modify or discontinue products without notice.
  • Prices listed on the website are in INR and include applicable taxes.
  • We strive for accuracy in product descriptions, but minor variations may occur.

4. Payments

  • Payments can be made through our listed payment gateways. We do not store your payment details.
  • Any UPI or manual payments must be confirmed via receipt submission.

5. Shipping and Delivery

  • Orders are processed and shipped within 1-3 business days. Delivery times depend on your location.
  • Shipping fees are calculated at checkout.
  • In case of delays, we will notify you promptly.

6. Returns and Refunds

  • Refunds are only processed for defective or damaged products reported within 48 hours of delivery.
  • Products must be unused and in their original packaging for returns to be accepted.
  • Shipping fees for returns are non-refundable.

7. Intellectual Property

  • All content, including text, images, and logos, is the property of Heritage Ganga Ventures and may not be copied or used without permission.

8. Limitation of Liability

  • Heritage Ganga Ventures is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
  • Our liability is limited to the purchase price of the product.

9. Privacy Policy

Your personal information is handled per our Privacy Policy. We do not share your details with third parties without consent.

10. Changes to Terms

We reserve the right to update these Terms of Service at any time. Changes will be effective upon posting on the website.

11. Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the courts of Delhi NCR.