Heritage Ganga values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing/shipping address, and payment details when you place an order or register on our site.
  • Non-Personal Information: Browser type, IP address, and usage statistics collected automatically to improve website functionality.
  • Cookies and Tracking Technologies: Small files stored on your device to enhance your browsing experience. You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders.
  • Provide customer support and respond to inquiries.
  • Improve our website, products, and services.
  • Send updates, offers, and promotional materials (with your consent).
  • Ensure legal compliance and prevent fraudulent activities.

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:

  • Service Providers: Payment processors, delivery partners, or marketing agencies assisting in our operations.
  • Legal Authorities: When required by law or to protect our rights and property.

4. Data Security

We implement robust security measures to protect your data from unauthorized access, alteration, or disclosure. However, no transmission over the internet can be guaranteed as completely secure.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information.
  • Opt-out of receiving promotional communications by following the “unsubscribe” link in our emails.
  • Restrict cookies through browser settings.

6. Third-Party Links

Our website may contain links to external sites. Heritage Ganga is not responsible for the privacy practices or content of these sites.

7. Children’s Privacy

Our website is not intended for children under 18. We do not knowingly collect personal information from minors.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised date.